Frequently Asked Questions
Where is your office?
We are located in the City of Burbank at 303 N Glenoaks Blvd., Suite 200 – (Cartoon Network Building) in a share office workspace next to the Burbank Police Headquarter.
Do you give discounts?
Yes. We will give you a $25 Walmart gift card for individuals (single filer) and $50
We Work on Site & Remotely?
You do not have to come to our office to have your taxes done. We can do a zoom meeting and verify your identity.
Is my personal information protected?
Absolutely. It is required by law. We stored all returns processed and data received with our software vendor. Hard copies are stored at a safe
How can I trust my data are safe?
In today’s cyber world, no data is safe. We take all necessary precautions in handling your personal data with care. We do not shared data with anyone.
What is a Refund Advance?
A refund advance is a loan that is being offer to you through some banking institution in cooperation with your tax preparer. Like any loan, you will have to qualify. The difference here is that your tax return is the collateral for the loan.
What is a Refund Transfer?
A refund transfer is NOT a loan. It is a means of paying for the tax preparation fees. Essentially, you agreed to have your refund transfer to a financial institution in exchange that the financial institution pay the tax preparer or tax preparation firm their fees for preparing your tax return. These institutions charge a fee for the service and deduct their fees along with the tax preparation fee from your return. Your balance tax refund amount gets remitted to you via direct deposited when the IRS disbursed funds if you’ve chosen this option or whatever other disbursement chosen for disbursement.
Do you provide Refund Advance and Refund Transfer?
Absolutely. We are an ERO which stands for an authorized e-filer originator. We have been approved by the IRS to electronically filed returns. Our software provider is the transmitter of the returns to the IRS.
Which financial institution have you partnered with to offer this service?
Republic Bank and Trust Company. They are based in Louisville, Kentucky and are a major player in tax refund solutions business. Click the link below to read more.
How much can I borrow?
It all depends. Below are the amounts, finance charge, and APR.